Reviews for Ventana

Posted On: 6/8/2021

Beautiful apartment community! Best maintenance team in Arizona! The ladies in the office (Talin, Shamail, and Elle) are always kind and handle all request in a timely manner. The apartment are spacious and the grounds are beautiful! I highly recommend moving here!
By: Tara Pena   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 4/7/2021

nick mann

I have been here 11 years and ever since Nick Mann came on a few years ago to the maintenance team, my life here has improved. Nick seems to know how to fix anything and to do the job right. He has a really good work ethic and is friendly and punctual. I cant say enough about how much he has made my life easier here.
By: George Herzog     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/7/2020

Nice and beautiful apartment complex would have give in 5 stars if it was gated. Apart from this its well maintained, toads are spacious ample parking spaces available. Respectable distance to shopping. Day care schools nearby. People there were cool too.
By: Sunil Kumar Pandey   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/26/2020

The decision to choose Ventana Apartments as my new home has been a pleasant experience. From day one, when I first contacted Ventana two months ago, Talin Hartounian, Assistant Property Manager, has gone above and beyond to answer all of my questions and ensure that all of my paperwork was correct. Her courteousness, professionalism, and hospitality, coupled with the apartment viewing, had me sold. I knew I had found a new home after that first visit to Ventana. The day I moved into my new apartment, I had the privilege of meeting Tara Pena, Property Manager. She, too, was courteous, professional, and hospitable, and a joy to visit with as we were doing the preliminary walk-thru of my new unit. As for the apartment, it has a ton of character, and the place was spotless. Everything was perfect. Those who may be looking for a new apartment, give Ventana a call; I think you will like what they have to offer. Tara and Talin, thank you both for making this move an enjoyable one.
By: Captain Ahab   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/26/2020

The decision to choose Ventana Apartments as my home has been a pleasant experience. From day one, when I first contacted Ventana two months ago, Talin Hartounian, Assistant Property Manager, has gone above and beyond to answer all of my questions and ensure that all of my paperwork was correct. Her courteousness, professionalism, and hospitality, coupled with the apartment viewing, had me sold. I knew I had found a new home after that first visit to Ventana. The day I moved into my new apartment, I had the privilege of meeting Tara Pena, Property Manager. She, too, was courteous, professional, and hospitable, and a joy to visit with as we were doing the preliminary walk-thru of my new unit. As for the apartment, it has a ton of character, and the place was spotless. Everything was perfect. Those who may be looking for a new apartment, give Ventana a call; I think you will like what they have to offer. Tara and Talin, thank you both for making this move an enjoyable one.
By: Jeromel12   
Source: APARTMENT RATINGS Read Property Manager's Response

Posted On: 11/23/2020

The staff here has been nothing but helpful and welcoming. When I came to tour the apartment Tara answered all my questions and was very courteous. When it came to applying and getting approved Talin was very patient with me even when I had a few hic-ups. I was relocated from another city. So, I'm sure there might have been some time constraints involved but Talin made me none the wiser. Getting settled was was a smooth transition because of Talin excellent help.
By: Whitney C   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 8/18/2020

I am very impressed and happy with my experience since I moved in recently.. the management and office staff are extremely professional and make you feel at home!! They even were awesome to my dog!! Lol..they will go out of their way to accommodate you and make sure your getting exactly what you are looking for in your new home..the grounds are beautiful and quiet and the units have gigantic balconies and huge walk in closets that were an important draw for me.. I absolutely love the location as it’s in close proximity to just about anything you want or need .. and right off the 101 so that’s great and convenient !!..the Mountains are practically in your back yard.. I feel safe here and comfortable in my new home...!! I’m a trail runner and the trails are 5 minutes away!! If you want the Scottsdale experience living here at Ventana is perfect!! .
By: Kathy Starkey   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 8/4/2020

Good place to live

I’ve lived here for a long time now and can say that things are really good here. Maintenance is fantastic. Staff at the office are pleasant and very helpful. I have not had any issues at all.
By: Gail Feldman     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/24/2020

I have lived here for several years and love it! I highly recommend renting here. The ladies in the office are nothing but amazing and the maintenance team is top notch! The grounds are well kept and the apartments are very large!
By: Lee M   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 7/20/2020

The people in the office are awesome, but the real rock star of the group is Nick from the maintenance team. I can't believe anyone would post a negative review about him - he's super efficient, super fast to jump on any request - I basically always get an immediate response from him - and when he comes out to fix something he always does it perfect on the first try. He also has a good sense of humor and is extremely professional. My experience with Nick at Ventana has certainly been the best part of my experience here!
By: Dann Peterson   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 6/5/2020

Ventana is such a beautiful community with spacious floor plans, beautiful amenities, and friendly staff! If you’re looking for a place in the Scottsdale area Ventana is the way to go!!
By: Bryanda Espinoza   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 5/20/2020

The apartment complex itself is beautiful, and is at the perfect location. But the real star is the management. Gaines is one of the best apartment management firms I have ever leased under, and that is solely because of the staff that they has chosen to manage this community. Tara Peña is not only a really nice and agreeable manager, but she is one of the best managers I have ever had. Never, even once, have I had an apartment issue that wasn’t solved as quickly and thoroughly as Tara solved every one of our problems. Talin and Shamail are also fantastic and every encounter I’ve had with them has been nothing short of amazing. Living here, you'll face almost no issues whatsoever. Furthermore, any issues that might crop up, this management team will fix it before you're even bothered. 5/5 Stars.
By: Natalia Llamas   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/27/2020

The property is great - perfect for a weekend pool party. The apartment was spacious and water pressure was great which it uncommon for apartments. The grounds are very beautiful. All the staff are professional and welcoming. It's close to the highway and several grocery stores within walking distance. Only 10-15 mins to old town Scottsdale. Community is quiet and serene. I highly recommend renting here!
By: Raerae_N   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/25/2020

Very convenient, close to many places. Love the amenities. They have a 24 hour pool! Grounds are immaculate. Management and maintenance are top notch. I wouldn't change anything about this place. Would definitely recommend to family and friends.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/25/2020

Very convenient, close to many places. Love the amenities. They have a 24 hour pool! Grounds are immaculate. Management and maintenance are top notch. I wouldn’t change anything about this place. Would definitely recommend to family and friends.
By: TeJare Neal   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/25/2020

By: giggle aaa   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/21/2020

I normally don’t go out of my way to post online reviews but everyone at the office is always so helpful. I always feel like a valued customer, which is so important these days and very rare! I’ve lived at many apartments in the valley and Ventana Apartments in Scottsdale has exceeded my expectations in every way possible! I have already referred a few friends to move in and will continue to do so! I love it here. The grounds are so beautiful and so is the pool. You won’t regret checking this place out! It’s also the cheapest in the area with the largest floor plans. The move-in process was smooth and easy. No complaints!
By: Maddy Henry   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/21/2020

I normally don't go out of my way to post online reviews but everyone at the office is always so helpful. I always feel like a valued customer, which is so important these days and very rare! I've lived at many apartments in the valley and Ventana Apartments in Scottsdale has exceeded my expectations in every way possible! I have already referred a few friends to move in and will continue to do so! I love it here. The grounds are so beautiful and so is the pool. You won't regret checking this place out! It's also the cheapest in the area with the largest floor plans. The move-in process was smooth and easy. No complaints!
By: Maddy_H199   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/20/2020

My wife and I love Ventana! It is such a peaceful community! The maintenance staff are all very kind and have responded quickly to any maintenance request ive put in, the three ladies in the office are also very kind and helpful! I dont plan to move for a long time!! Grounds are well kept and beautiful landscaping!! I would highly recommend moving to Ventana!!!!
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/20/2020

I always enjoy my encounters with all the staff here. They are all very kind. When maintenance is needed they are always on top of it. I appreciate all they do. Grounds are well kept and clean. I have never felt unsafe here at the apartments or the surrounding neighborhood. All the neighbors I have met are all so kind and welcoming
By: Chrystal_M   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/11/2020

I haven't been a renter for many years, but my new job brings me down to Scottsdale from Flagstaff. Based on some unhappy experiences in apartment leasing many years ago, I was not looking forward to the renting scene. However, Ventana Apartments quickly erased my fears, My 1 bedroom apartment is spacious and clean. The grounds are well manicured. The pools are well maintained and they stay open late. The community gym is well equipped. The front office staff is professional, friendly, and very helpful. The location is idyllic, yet, being within a couple of minutes from the 101, Costco, Safeway, AJ's, Fry's, Home Depot, a variety of restaurants and so much more, it is conveniently located. I love it here!
By: mwolfson1   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Natalia, It's outstanding to read such an excellent review about our community, company, and our dedicated team at Ventana! Thank you for taking the time to share your experience. Your comments mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/11/2020

I live up in Flagstaff but my job brings me to Scottsdale. I was somewhat dreading the apartment leasing scene after having been away from it for quite some time. However, I am blessed to have found the Ventana Apartments Community. We have a Professional, friendly, and punctual front office. The pools are great and stay open so that even those of us who work late can enjoy them. The gym is clean and has some good equipment. There is no better location - we are minutes away from the 101, Costco, Safeway, Fry's, Home Depot, excellent restaurants and much more. This community is pet friendly and quiet. If there were 6 stars I would rate it as such.
By: Michael Wolfson   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Michael, Thank you for sharing this outstanding review! We're happy to hear you found our staff to be so supportive and that you've enjoyed your experience at Ventana. Keep sharing the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/10/2020

Beautiful complex & amazing office staff! Thanks Tara, Talin, & Shamail for being so awesome to us! The maintenance team is also the best I’ve ever experienced while living in an apartment community. Highly recommend this community!!
By: Judy Henson   
Source: GOOGLE PLACES Read Property Manager's Response

Dear Judy, Thank you so much for taking the time to write this Five Star review! I will make sure that Tara and Ashley see your shout out! If I can ever be of service, please do not hesitate to reach out. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322

Posted On: 2/10/2020

Beautiful complex & amazing office staff! Thanks Tara, Talin, & Shamail for being so awesome to us! The maintenance team is also the best I've ever experienced while living in an apartment community. Highly recommend this community!!
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Dear Judy, Thank you so much for taking the time to write this Five Star review! I will make sure that Tara and Ashley see your shout out! If I can ever be of service, please do not hesitate to reach out. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322

Posted On: 2/7/2020

There is an exceptional person named Tamas Cortez who is does the maintenance at Ventana. He is professional, his work is flawless and extremely dedicated to get the work done on time and does it perfectly. Every time something breaks or needs to be fixed I ask for Tamas because I know the job gets done and it is done perfectly. He needs to be promoted because it's not easy finding someone like Mr. Cortez.
By: orimansouri   
Source: APARTMENT RATINGS Read Property Manager's Response

Dear Judy, Thank you so much for taking the time to write this Five Star review! I will make sure that Tara and Ashley see your shout out! If I can ever be of service, please do not hesitate to reach out. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322

Posted On: 2/7/2020

By: Neptune 0403   
Source: GOOGLE PLACES Read Property Manager's Response

Hi MyLee, Thank you for the 5-star rating! Your feedback means a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/31/2020

Best complex in North Scottsdale!
By: Lloyd Pena   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your 5-star review! Please let me know if we can ever be of assistance. Matt Bernstein Customer Service Manager Gaines Investment Trust 858-454-0322

Posted On: 1/30/2020

Love this community and everyone that works here
By: Susan K   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Susan, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/30/2020

Love this community and the staff I have lived here for a long time and this will probably be my forever home the ground are well taken care of and they are located close to grocery stores. Any time I have a maintenance order nick or tamas come almost immediately
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello Susan, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/10/2020

I moved in at the end of December. From the moment I started working with assistant manager Talin Hartounian I felt welcomed and valued. I had specific requirements and without any issues all my requirements were met. Talin also worked hard to get me all the move in discounts available to me. That saved me a considerable amount of money. Since I have been here I have had a couple of small maintenance issues come up and Talin addressed them immediately and Nick (maintenance Tech) couldn't have been more professional, pleasant or skilled. Nick also saw me dealing with a small issue with my car and volunteered to help. I can't say enough good things about this place and especially the staff. Thank You!!!!
By: Icon139   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello Susan, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/10/2020

I moved in at the end of December. From the moment I started working with assistant manager Talin Hartounian I felt welcomed and valued. I had specific requirements and without any issues all my requirements were met. Talin also worked hard to get me all the move in discounts available to me. That saved me a considerable amount of money. Since I have been here I have had a couple of small maintenance issues come up and Talin addressed them immediately and Nick couldn't have been more professional, pleasant or skilled. Nick also saw me dealing with a small issue with my car and volunteered to help. I can't say enough good things about this place and especially the staff. Thank You!!!!
By: John Van Engelen   
Source: GOOGLE PLACES Read Property Manager's Response

Hello John, We're happy to hear you found our staff to be so supportive during your experience at Ventana. Thank you for the wonderful review and for making our community the place you call home! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
5 out of 5 stars
Parking
3.5 out of 5 stars
Amenities
3.5 out of 5 stars
Staff
5 out of 5 stars
Value
3 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars